Heat pump acting out? “Well, nuggets!” you yell. “How much is it going to cost me to repair this thing?”
We’re happy to answer that question for you. Heat pump repairs tends to cost around $250 on average here in Portland. But you may see prices as low as $89 and as high as $3,000.
“Woah there,” you say. “That’s a big price range. Mind telling me what goes into that?”
You bet’cha. Three price factors in particular will dictate how much you pay for the repair:
- What caused the problem in the first place
- Whether the heat pump still has a valid warranty, and…
- The contractor you hire to make the repairs
Easy peasy, right? We’ll go into each of these price factors in more detail in this article. By the end of it, you’ll know exactly how Four Seasons and every other HVAC contractor determines heat pump repair pricing.
Let’s dive in!
Quick tip: No contractor can tell you exactly how much you’ll pay for heat pump repairs until they assess the unit.
If you’d like to just skip ahead to getting an estimate, you can call us directly at 503-538-1950 or
Price Factor #1: What caused the heat pump to break
Whatever caused your heat pump to malfunction will likely dictate how much you’ll pay.
There are three reasons for this:
- First, some parts are just more expensive to replace than others.
- Second, some parts are hard to reach, requiring additional labor hours just to get to.
- Third, and often the pricest reason: sometimes a problem is the result of multiple issues, all of which need to be fixed for the unit to work.
That’s all pretty straightforward. But let’s dive a little deeper and see what individual repairs could cost for a homeowner.
From most to least expensive, we’ve got:
- Compressor replacement: $1,500 to $2,400
- Refrigerant leak repairs: $100 to $1,500
- Reversing valve repairs: $300 to $700
- Capacitor replacement: $200 to $450
- Thermostat replacement: $150 to $500
Importantly, these prices could be higher or lower depending on the status of your warranty. And that brings us to cost factor number two!
Price Factor #2: Whether the heat pump has a valid warranty
A valid warranty limits how much you’ll pay for a repair. Higher priced repairs almost always happen because a heat pump’s warranties are expired or invalidated.
You’ll want to check the status on two warranties related to your heat pump:
- The labor warranty (you’ll need to contact the company that last installed or repaired your heat pump for this information)
- The parts warranty (you’ll need the serial number and model, found on the outside unit. Once you have that, visit the manufacturer’s website)
Labor warranties are offered by the contractor who last installed or repaired a heat pump. They protect the homeowner from paying out of pocket for the labor hours required to repair the unit.
Most labor warranties last between 1 and 2 years. But this will depend on the contractor and whether the homeowner decided on purchasing an extended warranty.
Parts warranties are offered by the manufacturer who built the heat pump. This type of warranty protects the homeowner from paying for broken or faulty parts for as long as it’s valid.
Most parts warranties will last between 1 and 10 years. Extended warranties can be purchased during installation which increase how long that protection lasts.
On that note, a parts warranty may be invalidated even if it hasn’t reached its expiration date. Some of the reasons this could happen include:
- The heat pump wasn’t installed by a professional and certified HVAC installer
- The homeowner never registered the new heat pump
- Maintenance requirements weren’t met (some manufacturers require yearly maintenance to maintain a warranty’s active status)
- Non-manufacturer-approved parts were used during repairs.
Coincidentally, an expired warranty is the biggest reason why you’d consider replacing your system instead of repairing it.
Once parts and labor warranties expire, the cost of repairs jumps significantly. Pair that with the fact that older systems are more likely to need repairs, and it’s only a matter of time before the system you have is costing you more to maintain than it would to replace.
Price Factor #3: The contractor you hire to make the repairs
Every HVAC contractor in the Portland area prices the cost of their labor differently. That leads to a lot of confusion over why some companies charge more, and others less.
Here’s the bottom line: licensed contractors with proven experience and strong 3rd party certifications tend to charge more. And homeowners pay those prices because the jobs run smoother and fewer issues arise later on down the road.
Another way to put it is you get what you pay for. You can risk hiring a two-man shop with no reviews to repair your system for cheap. But they may do a poor job which leads to even more repairs (and more repair bills) in the future.
How do you know a company will do good work?
A few ways you can tell a good contractor from a not-so-good one include:
- Whether they’re licensed and insured. Most companies show their licensing information in the footer of their websites.
- Whether or not they’re certified or partnered with important Portland organizations, such as Energy Trust of Oregon and PGE. (If they are, you can usually find logos on their websites. Four Seasons has our in the footer of all our web pages).
- What kind of guarantees they offer, if any. If they don’t have at least a 100% guarantee, that’s a red flag.
- How many reviews they have, if any. The more reviews, the better. And the better the reviews, the more likely the contractor will do a good job.
Looking for heat pump repairs in Portland? You’ve come to the right place!
If you need heat pump repairs right away, give us a call at 503-538-1950 or
A Four Seasons technician will be assigned to your repair fast, sometimes the same day you call. Plus, you can always rely on Four Seasons to have the best brands, service and pricing for professional service. Really!
We look forward to hearing from you!